Archive for March, 2008

Smokin’ shoes

That’s what Jules on our helpdesk said when he saw this fundraising page.


Not only does it have a clever photo, it’s also got a pretty amusing personal message :) Just goes to show what a difference adding your own message can make to your page. We put a default message on all of our fundraising pages so there’ll always be a message for donors to see, but we really hope that you’ll make your page your own by customising it – a personalised message works much better for attracting donations.

One last thing to note about this page – it’s got some impressive early donations. We always suggest that you email your page to close family and friends first, to get some generous donations early on, which should encourage other people to be generous too!

For more of our fundraising hints and tips, look no further.    

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Gift Aid… the small print

The news that Gift Aid was going to stay at 28% was greeted with cheers from all corners. But whilst the future is rosy for the next three years, upon reading the small print, you’ll see that the whole Gift Aid process has actually become more difficult for the next four months or so.

Let me explain (and there is, alas, no easy or short way to explain this)…

The Budget good news

On 6th April 2008 the basic rate of income tax is being reduced from 22% to 20%.  This changes the calculation behind the rate of Gift Aid reclaim from 22/78 (28.2%) to 20/80 (25%).

While all claims “allowed” (i.e. all donations made on or after the 6th April 2008) in the new tax year will be repaid initially at the rate of 25%, the Treasury has ordered that transitional relief of 3.2% also be repaid to charities on all donations made before 6th April 2011.

The small print

No transitional relief will be repaid until Royal Assent is granted to the Finance Bill 2008.

Which is nice.

Apparently, Royal Assent is a procedural formality of the legislative process and there is virtually no possibility of refusal.

But this is not expected to take place until some time in July.

Which is really great to know when you’ve been given more or less two weeks notice to change one of the most important processes for your business or charity…

Once Royal Assent is granted, HMRC plan to go through all the claims which include donations from the qualifying period (i.e. since 6th April 2008) and pay the extra 3.2% separately, as if it were a correcting payment to the original claim.

What this means is that we will have to reclaim Gift Aid at a rate of 25% until Assent is granted, at which point HMRC will pay the additional transitional relief of 3.2% automatically.

Claims submitted or processed after Royal Assent has been granted will be effectively processed as per tax year 2007-2008 for 28.2% of Gift Aid, although technically 3.2% of this will still be transitional relief.

After July we will need to continue to report Gift Aid and Transitional relief separately, although they are likely to be received from HMRC and paid over to charities together.

Submission and separation of April Gift Aid claims

We will submit Gift Aid claims for this transitional period as below:

1st April 2008 – 5th April 2008 donations – CLAIM A
6th April 2008 onwards donations – CLAIM B

Justgiving will generate a Gift Aid claim for 1st to the 5th April (Claim A) at the old 28.2% rate. This will be sent off to HMRC shortly thereafter so charities should get their Gift Aid payment that much sooner.

Subsequent claims (Claim B’s) will be at the new rate of 25% (the 3.2% relief will not be noted on the claim form), raised at the end of the month.

But – this is a last minute plan for HMRC and what they have told us could potentially change.

Again, this is really helpful to our developers and finance team who have been frantically changing our business, finance and varied back office systems…

Charity Account Reporting

For payments of  Gift Aid at the new transitional rate we will add three new columns to our reports: a 25% Gift Aid column plus a 3.2% Transitional rate column and a total Gift Aid column.

However, as the first payment of transitional rate Gift Aid is unlikely to be made before the end of May, this change will not be visible until then.

One last thing to note is that our 5% fee will still be calculated on gross donations (the donation plus Gift Aid at the 28% rate) throughout this period. And it will be taken out of the payments we make at 25%, before Assent is given. But that does mean the transitional relief payments of 3.2%  we’ll make will have no fees deducted.

That’s all folks

Hopefully you’ve understood this, it’s been a dubious pleasure to try and explain it. But email me if you have any questions (although I can’t guarantee I’ll be able to give a better explanation!).

And, suffice to say, where I quoted our CFO in ebullient mood in our first post about the new Gift Aid rates, his opinions this time aren’t suitable for posting online…

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Expo-nential

Flm_logoAt the time of writing, the countdown to the Flora London Marathon shows 18 days and 17 hours till the Big Day… Which means it’s only 2 weeks until the FLM expo.

Like last year, we’ll be there again, hanging around, ready to talk to anyone who wants to talk to us, give us feedback or ask for advice or help on all things online fundraising (or indeed the chap who asked me to help him use an international phone card!).

Feel free to come along and say hi to us, it’s always nice to prove that we are actually real people! A variety of JG staff (even, gasp, the techies and finance bods) will be seen or heard at stand 448 sandwiched between Ki Health International and the Baxters Loch Ness Marathon.

And to top it off this year we also have a Wii on our stand to encourage even more people to toddle along and meet the JG team (and then ignore us to play games). Now you’ll definitely want to come over and say hi.

Plus, for all you stats fans out there, at the last count there were 14,730 Marathon fundraising pages on the site that have already raised over £7 million for 1,264 charities.

That’s an increase in donations of more than 25% compared to the same time last year!

Do come over and let us know your stories, I mean, just look at how much fun it was last year…

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Huge Donations for a Tiny Person

Picture_1 Here’s a fantastic example of a fundraising page in memory of a very loved daughter.

The Rowlands family has managed to raise over £5,000 – an amazing five times their target – for RMHC, by asking their family and friends to make donations through their Justgiving page, instead of sending flowers to the funeral. They’ve explained on their page how much RMHC did for them and it’s really moving to read their story. Above all, it’s pretty inspirational to read how glad they are to be helping the cause which had helped them so much.

Have a look for yourself…

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Updates to Terms & Conditions for charities

In order to clarify some of the processes we undertake (specifically refunds), we have updated the Terms and Conditions for charities on Justgiving.

You can access the new T&Cs by clicking here.

The main addition is to clarify and confirm our policy with respect to refunds; we have always refunded donations made on the site provided we’ve received authorisation from the charity involved. The way that worked was that we would pay back the money donated to the donor (from our operational accounts), and then deduct that amount from the next payment made to the charity.

This had not before been clarified in the T&Cs, but it was always our process. What is a new process is that if there is not enough money in the next payment to cover the refund we had already made, we will issue an invoice equal to the amount of the refund, expecting settlement within a month.

Also added is the proviso that we can suspend the use of Justgiving by a charity if the subscription isn’t paid. Which is much the same as anything you pay for, really.

One last change is including in the T&Cs the fact that Justgiving retains interest on the trust account in which donations are held before being paid to you. This is to cover the costs incurred by us when we pay credit card fees, which is typically about 8-10 weeks before we receive our transaction fee from the Gift Aid reclaimed and paid to charities.

So, in summary, here are the major changes to the T&Cs:

  • we’ve confirmed how we’ve always worked with refunds
  • if refunds are not covered by the amounts in subsequent payments to you, we’ll invoice you for the amounts already paid to you
  • we reserve the right to stop the service if you stop paying for it

If you have any questions about these updates, email me or leave a comment.

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