Archive for September, 2008

Welcome to our new blog

As you can see, the Justgiving blog has a new look and new address. You can now find us at www.justgiving.com/blog.

Why have we changed blogs? Well…

  • lots of people used to read both of our blogs (the main one and the one for charities) so we reckon it’s easier to put both in one place
  • our old design was pretty inflexible, but now we’ve got things like a search (in the top right) so it’s easy to find all your favourite posts
  • the old blog was a couple of years old and it was time for a fresh design, to go with all the other changes we’re making to the site.

So who writes the blog? The main authors are Sophie, Simon, and me (Jonathan). Lots of other people from Justgiving will be posting stuff too, and you can find out more about us all here.

Be sure to subscribe to our RSS feed, or if you’re only interested in content for charities, you can subscribe just to that here.

We hope you like our new blog home. As always, we look forward to hearing your feedback.

That's us - Sophie, Simon and Jonathan

Sophie, Simon & Jonathan busy blogging...

Comments (3)

Fundraiser of the month, September 2008

You constantly amaze us. We always love seeing your fundraising pages and reading your stories, and every now and again one jumps out as so inspiring we have to tell you about it.

Have a look at Kirsty Ashton’s fundraising page and read her brilliant story.

She’s managed to raise a stunning £71,117 so far for her charity, When You Wish Upon A Star, and we hope the total keeps growing. We’re proud to have her as September’s fundraiser of the month.

Kirsty’s been nominated by her mum, Julie Ashton, who says:

“I would like to nominate Kirsty Ashton as your September fundraiser of the month because:

Kirsty suffers from Neurofibromatosis and Scoliosis and has over 100 tumours just on her spine, has numerous other internal tumours in her knees, tummy hip, pelvis and lung, is in constant pain and attends hospital weekly, yet she’s managed to raise over £70,000 by having 2 charity balls and a number of other events. She has her own web page, which she runs to helps others with the same condition (www.kirstysstory.co.uk). Kirsty is sending 100 terminally ill children off to visit Santa in Lapland in December this year.”

Congratulations Kirsty! We hope our donation on your fundraising page encourages anyone who can to help you get closer to your target.

Comments (1)

Online fundraising: harnessing technology to build and maintain relationships

The rather grandiose title of this post is also the same title of the presentation I (Jonathan) gave at the London Fundraising Summit this morning, organised by the Center for Nonprofit Success. I was presenting with Amy Sample Ward, a very smart non profit tech person who’s just moved over from the US to be the NetSquared Community Builder in the UK.

It was a great session (despite not being able to project our presentations) with a small group of people I really enjoyed talking with about online fundraising, and discussing the many tools people could use. If you couldn’t be there, the presentation is on slideshare, and below, focusing on 7 ways to engage supporters online using a variety of tools:

Amy also went into detail on how to engage people in conversations and how to manage them, as well as covering some really interesting case studies, so I’ll also link to her presentation here when that’s online too.

Update: Amy’s post about the session can be found here, with her slides shown below (hopefully):

Comments (2)

Rent a date for charity – find love, raise money…

Lisa_connell_3
We were recently contacted by the inspirational Lisa Connell (left) about finding more charities to benefit from her website, www.rentadateforcharity.com. Have a look, it’s just been re-designed and is all lovely and shiny.

It’s one of the more imaginative ways we’ve seen people raise money on Justgiving and, as you may have guessed, the idea is simple – there’s an auction on the site where you can bid for the chance to go on a date with a celebrity, and the money goes to charity.

But Lisa’s story is a little more complicated than that, to put it lightly. I managed to catch up with her on email to ask a few more questions about her condition, the site and how she’s raising money…

Hi Lisa, can you explain the idea behind Rent A Date For Charity?

I set up Rent A Date For Charity back in October last year after having been diagnosed with an inoperable Brain Tumour. I was told I may never walk again back in 2006 and in June 2007 I was running in the London 10k run! I raised just over £3,500 for Brain Tumour UK mainly through sponsors on my MySpace page.

I had emails all the time from random people asking me if I would go on a date with them, and once I had completed the 10k run still unable to get work, I came up with the idea of Rent A Date. I thought, “put your money where your mouth is”!

So it began with myself and my cousin Luke on my MySpace page and then before I knew it the media interest was going wild! That’s when I set up www.rentadateforcharity.com. Almost everyone I know uses or has used an internet dating sites. Well, this site is different – not only do you guarantee your date by placing the highest bid but you also get to donate to a very worthy cause.

Seventy-five percent of the net bids for Celebrity Auctions go directly to the designated charity, brain tumour related or not. All my profits are distributed at the end of the year between the brain tumour charities only but we hope that this will soon change with our upgrade to allow all charities to become involved more.

How does it work?

It’s quite simple. Registration is FREE. You can place items, goods or services on the auctions or simply yourself. Charities should register too so they can keep up to date on our progress and events that are held.

How are you helping charities with it?

I donate all my profits from the auctions to brain tumour related charities. Other charities benefit from free advertising space and valued auctions such as Celebrity Dates. We ask all charities involved (non-brain tumour related) to simply bring celebrities to the auctions the more they bring the more money they can make.

I donate 75% of the NET Donation from these auctions directly to the charity. I have already donated a total of £17,338.67 since launching at the beginning of the year so I’m not doing too badly.

Sounds like you’re doing really well – how has Justgiving helped?

I wanted to use Justgiving because I wanted people to see where the money was going. It’s easy for me to say that it’s going to charity but to have a visual it proves I’m doing just as I say. The service I get from Justgiving is second to none. Very personal and professional. I only allow charities to register with our service on account of having a Justgiving account.

[for an example, see www.justgiving.com/braintumouruk-rentadateforcharity
and on Lisa's site (complete with widgets) here]

How can charities get involved in this?

Every charity has a patron. Every charity has contacts. If a charity wishes to get involved all they need to do is email me. I will require them to advertise our company logo and Justgiving widget we create on their behalf somewhere on their front page. In return I will place them on our charities list and try to bring them as much support as possible.

Is there anything else you’d like to add?

Yes, I want people to know that I have been working on this project around the clock 7 days a week. I work alone and only just recently have employed some volunteers. I aim to raise £1million before I die and I need charities to help support this cause by joining in with the fun.

****

Great, thanks for speaking to us Lisa – we wish you all the best in your fundraising endeavours, and most importantly, your health.

As you can read on her blog, this takes up a lot of her time and effort so there are many opportunities for volunteers to help with the site and fundraising.

Comments (1)

Charity Alert – Reconcile those Refunds

Some of our charities have had refunds on the 5th September payment report which they are unable to reconcile with original donations in past payment reports.

This is due to an issue which happened with some donations on the morning of 20th August. The problem occurred with our, now old, payment processor RBS.

The donors affected were told after making their donation that it had not gone through. This was incorrect as the transaction had actually been processed and taken from the card. The donors then went on to make further donations of the same amount which meant that there were duplicate donations made.

As soon as we were aware of the problem, we contacted those donors affected, explaining the problem. We refunded all of the donations and notified them when this had been done.

However, due to the time frame in which the refunds were made, the duplicated donations were not actually paid to charities in the first place.

This means that on the 5th September payment report there are some refunds which cannot be reconciled with previous donations, as these duplicated donations were not actually paid to the charities.

So, to balance this out we paid those charities affected the original donations this week. This will mean that the amounts can now be reconciled but are in the wrong order, refunds before payments! You will be able to see the donation amounts in the first lines of the latest payment report (dated 15th September).

This problem was entirely beyond our control. We are now no longer using RBS but have gone back to using Barclaycard as our card processing partner. There is more information about this here.

We are very sorry for the inconvenience caused by this and we are of course happy to help any charities affected.

If you have any queries about how this will affect your reports, please contact the charity helpdesk on 0845 021 2133 or charities@justgiving.com.

If donors who were affected want any advice they can contact our donor helpdesk on 0845 021 2110 or help@justgiving.net.

Comments (1)

Older Posts »