Archive for January, 2009

JustGiving’s Facebook app is back

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We’re really glad to welcome back our JustGiving Facebook app: http://apps.facebook.com/justgiving/

It needed updating because of changes to Facebook’s platform, and it’s now back up and running. So you can add it to your Facebook profile and promote your own and your friends’ fundraising pages. Plus we’ve taken the opportunity to add some extra functionality – so you can now use it to invite your Facebook friends to donate.

There may still be a few small bugs with it, but with your help and feedback, we can work on fixing those. So please email us at facebook@justgiving.com

And remember that, as well as using our Facebook app, you can read our 10 best ways to use Facebook to fundraise – JustGiving Edition.

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Paul’s FLM 2009

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Paul Gardner’s running the London marathon for the second year in a row.

This year he’s running to beat his record, and he’s also got a close connection with his charity, Baby Lifeline, which makes his fundraising even more of a personal mission.

As something of an experienced Justgiving fundraiser, we’ve asked him to let us in on the secrets to his fundraising success…

Here’s his interview – full of fundraising ideas to help you reach your target.

1. What inspired you to run the marathon again?

Two reasons:

1) Last year I was diagnosed with a stress fracture in my right shin six weeks before the marathon so I had to stop training. This year I want to beat that time.

2) The main reason: I am running for Baby Lifeline and a good friend of mine is closely involved with the charity which provides advice, support and equipment to assist pregnant mothers and newborn babies. The charity works closely with maternity hospitals on various projects including Queen Charlotte’s, Hammersmith, where my two children (two and a half years and six months) were born. Baby Lifeline has waited approximately 15 years to receive marathon places.

2. Can you tell us more about the charity?

Baby Lifeline (www.babylifeline.org.uk) came into being in 1981 after Judy Ledger, now Chief Executive, suffered the personal loss of three premature babies. It is a unique national charity offering loving care and support to pregnant mothers and new born babies all over the UK.

Over a ten-year period, the charity raised over £1.5 million and purchased vital equipment for three hospitals in Coventry and Warwickshire – where the charity still has its headquarters. Not surprisingly, Baby Lifeline’s influence and work subsequently spread nationwide and to date it has contributed more than £5 million to Britain’s maternity hospitals and services.

However, it is an unfortunate fact that, even with the advances in medical care and science today, more than 8,500 babies still die at or around the time of birth.

3. Are you approaching your fundraising differently this time?

Yes. Slightly more organised. Last year was very much sending out a few begging emails to friends and family. This year I have approached my company (that’s one of our Justgiving tips!), a couple of suppliers who work for me and I am talking to local businesses. My local pub has agreed to sponsor me and will be holding fundraising events on my behalf.

4. How’s your training going? Any tips?

Following the Runners World sub 4 hour training schedule, which I have uploaded to my Garmin GPS watch. This has helped in several ways:
•    Having a defined schedule you know what is coming up and can plan your week around it so no excuse to miss runs.
•    By using the Garmin and the PC application it keeps me motivated as I know when my pace is too slow/ too fast/ just right, plus being able to see your results and training times on the PC keeps it interesting and you can track your improvements.
•    I also mix up my running training with exercise bike sessions and upper body weight-training in my shed/ gym/ office. This helps break up the monotony of running and leaves even less of an excuse to do nothing.

5. What are you looking forward to about the race?

The whole experience is excellent – it sounds very clichéd but the amount of support given by total strangers is overwhelming. I am also looking forward to being able to give my medal to my six-month-old Claudia as she wasn’t around last year and the medal went to her big brother George. After April 26th they will both have a medal. I am also running with a couple of friends this year rather than alone.

6. Is there anything you’re not looking forward to?

Not really, last year did hurt, but that’s part of a marathon. Possibly not looking forward to the trip home afterwards although I only live in West London – all taxis were gone and I ended up walking to Green Park.

7. What’s your best fundraising tip?

Don’t be scared to ask people – at worst they can say no. Also make sure you approach local businesses, pubs, etc – a couple of donations from businesses can make a huge difference.

8. Where can people sponsor you?

Through my Justgiving page: www.justgiving.com/pauls-flm2009

and my blog: paulsfloralondonmarathon2009.blogspot.com

Thanks very much for talking to us Paul – and good luck reaching your target! We’ve made a small donation to help you on your way.

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Results of our charity research in Professional Fundraising

Last summer we commissioned an independent consultant, Charlotte Harris (who’s since joined as our Head of Client Services), to research charities’ attitudes to online fundraising. With hundreds of charities taking the survey, we think it’s the most comprehensive of its kind in exploring what charities really think about the medium.

Professional Fundraising logoYou can read our write-up of the results in this month’s edition of Professional Fundraising magazine, in an article entitled, Falling through the net? Comprehensive survey into charities attitudes towards online giving.

Here’s how it starts…

Our independent research, carried out during the summer of 2008, includes responses from 656 charities who use Justgiving, making it the most comprehensive online survey of its kind. The respondents were asked a range of questions about their experience and attitudes towards online fundraising as a whole, with some interesting results. [read on]

PF graphicAs well as reading the article in Professional Fundraising, you can download the original (and independent) report by Charlotte Harris here:

Justgiving online fundraising research (pdf 4MB)

To make sharing easier, you can see all the research results on this presentation below (or you can download the original file on slideshare):

We’re here to try and help charities make the most of the web – that’s really the main goal of the charity focussed stories we write on this blog. If you work for a charity and want to know how best to get started fundraising online, there’s lots of help and advice in our charity support area.

There’s more reaction to this research on Bryan Miller’s blog, but feel free to share your thoughts in the comments too…

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Fundraiser of the month, January 2009

Philip Holmes is a bit of an unusual fundraiser of the month. He works for a charity – the Esther Benjamins Trust, which strives to improve the lives of homeless, trafficked and vulnerable children in Nepal. And he’s decided to take on a series of personal challenges to help raise more money for the cause he feels so passionately about, while it’s struggling for income in the current financial crisis.

philip-holmes1He set the charity up in memory of the life and work of his wife, Esther Benjamins, who died in 1999. Since then, he’s been working to rescue and rehabilitate hundreds of Nepali child trafficking victims while lobbying the Indo-Nepal authorities to stop these abuses of human rights.

We were so impressed with his personal mission to help his own charity, and with the success he’s had so far, that we wanted to highlight his efforts as a shining example of online fundraising at work. We’re particularly impressed with how many different methods he’s used to promote his fundraising page.

Knowing how many people are in need of tips to help them meet their targets for the London marathon, we asked Philip to pass on his best fundraising strategies. Here’s his interview:

Have you ever had a Justgiving page before? How did you find setting it up?

I had set up Justgiving pages before as part of broader charity appeals but this was the first time I created one around a personal fundraising effort. I found it very straightforward to assemble and came away from it feeling that the final product with all its functions was arguable more powerful than the charity’s website. Less is perhaps more.

I feel it is important though to use all the functions that are available to fundraisers – YouTube and Flickr. And I would recommend reviewing your text from time to time so that it doesn’t appear dated. For example, my page currently likens me to John Sergeant; that is fast becoming yesterday’s joke.

What different methods did you use to let people know about your page?

As per the Justgiving fundraising tip I approached the media. These included an article that I wrote which made front page of the local paper back in Northern Ireland. The response included a £100 donation from a girl who went to primary school with me. This was the first time I’d heard from her in 35 years. I was also published in the Quakers’ magazine “The Friend” (one of my friends is a “Friend”) and I have been accepted for publication in “The Dentist” magazine (I am a former British Army dental officer). I am hoping that this coverage will not only lead to donations but indirectly boost the proceeds by attracting other runners. I think the BUPA 10km event would be a perfect one for a dental practice to get its teeth into, so to speak.

I have had the advantage as Director of being able to email the charity’s database and that has been very productive indeed. I placed a widget on the charity’s website and on my Facebook page and a request for support appears at the end of all my email messages.

Did you find having a blog useful for your fundraising? How does it help?

To be honest I just haven’t had the time to maintain my blog which is a shame as I enjoy writing.

Have you tried Twitter? It’s super-quick because you only update a line at a time. There are loads of charity people using it these days, it’s free and can be great way of raising awareness.

Thanks for the tip. Others have suggested this too. Maybe later in the year…

Once you’d upped your target a few times, did you change your approach to contacting people, or use any different strategies for reaching your new target?

Yes I did. I did a mass email to supporters a couple of days after the tenth anniversary of my first wife Esther’s death (The Esther Benjamins Trust is named in her memory) just to remind them of what this event and the charity is all about. That brought in donations of £1,200 within three days.

My next email will offer a prize of a very attractive ceramic bowl made by one of our beneficiaries in Nepal (this is part of our training to survivors of girl trafficking) with this being awarded to a sponsor whose name will be drawn after my first run in Hong Kong in February. I will repeat this for a piece of mosaic art that will be sent to a sponsor after the second run in May. I am also planning a sweepstake with sponsors in Hong Kong being invited to predict my finish time with a piece of artwork being offered to the lucky winner.

Have you got any tips to share with other fundraisers who might be struggling to reach their target? Which methods worked best?

The best tip is to spend some time writing good copy for your fundraising page, incorporating humour where possible, so that recipients will not only respond with donations but also feel inclined to share it with others. If you’re not good at writing a friend who is will be very willing to help you for a good cause or ask the charity that you are supporting if it can offer some eye-catching input (imagery) or witty suggestions.

How have you found the experience of having a Justgiving page? What do you like about it and what could improve?

It has been surprisingly good fun but you only get out what you put in. I love the ease with which it can be updated and monitored. It would be great if a second video link could be incorporated.

If you could give one message to the other fundraisers on Justgiving, what would it be?

Use what’s there, take on board the Justgiving tips, think about who else can help with your page and enjoy! Sorry, that’s four messages…

Thanks for talking to us Philip – and good luck reaching your target! We’re very pleased to make you January’s fundraiser of the month.

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JustGiving now accepts PayPal

As of today, anyone visiting the JustGiving website can now use PayPal to make a donation. Adding PayPal, the most popular online payment service, has been a frequent request from our users for some time, so we’re really pleased to have integrated it into our donation process and become the only online fundraising platform in the UK to do so.

PayPal logoThis is great news for charities using JustGiving, because it connects them with PayPal’s 20 million customer accounts in the UK. PayPal will also be promoting charity donations through JustGiving to their 9 million email subscribers.

So not only does it make it easy for PayPal users to donate on JustGiving, PayPal will be actively encouraging charitable giving to their users – something that’s a great boost to charities in these ‘credit crunch’ times.

After a long negotiation, we’ve also got a highly competitive rate from them for processing donations. You can see that, along with the fees charged for other cards here.

To show you how to make a donation with PayPal on JustGiving, we’ve created a short slideshow, showing you the steps we took to donate to the fundraising page of our helpdesk hero, Mike:

As we said, this has been a really popular user request. Here’s a selection of feedback from our sponsor surveys:

I really wish PayPal was there as an option for payment. You could have more donors this way, I feel.

People will be much more likely to donate if you start letting them donate via PayPal.

I would have preferred it if I could use PayPal, as I would have more than likely sent a higher amount by using my PayPal funds.

Adding Paypal would make it even EASIER to sponsor. Please give this some thought. It enables someone to pledge money without having to fumble for cards…

Would be nice for you to accept Paypal, that way I could donate more as I’d have donated whatever I had left in the account.

This update has only been live a few hours, but already well over £4,000 has been donated through PayPal. We hope this makes it *even* easier for people to donate using JustGiving.

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