Archive for June 9, 2009

A sneak preview of changes to Justgiving…

We’ve already told you that Justgiving is getting a new look and that some new features for fundraisers are on the way (exciting).

So, what are all these changes to the Justgiving website going to look like? Well, first of all, we’ve got a new logo:

JustGiving-medium

You’ll see it in blue on our homepage and other information areas, but we want it to be a bit of a chameleon and change colour according to the company it keeps. So, in future, you’ll see it in different charities’ colours too.

We’ve also got a new thermometer:

FlashWooshAt Justgiving, charity fundraising is all we do, and we want our charities and fundraisers to shine. So we’ve made a new thermometer that can take on the colours you choose. The starburst shape celebrates the wonderful things you do and it’s nice and eye-catching, wherever you see it.

And here’s how your Justgiving page will look (depending on the colour you choose):

annie_purple

We’ve worked hard to bring out the really important bits – the button that asks people to donate and the thermometer that shows how much you’ve raised. There’s also more space for your own photos (yay), and some new colour themes to choose from.

Plus, it’ll be much faster and easier for people to donate on your page, and they’ll also be able to choose a little icon to go with their name and message.

So how about sharing your page with other people?

shareThis

As well as our Justgiving widget and Facebook app, you’ll be able to use the very handy ShareThis button to broadcast your fundraising through lots of different social websites and networks, from Facebook and Twitter to Digg and Delicious.

And what about making changes to your page? Well, we’ve also made your account much easier to use and added even more resources, including tried and tested tips from fundraisers on how to raise as much as possible.

And now you can extend your page for as long as you like, from your account – so if you want to carry on fundraising for a few extra months, you can.

EUA

We’re really looking forward to hearing what you think of our new look and features, so please let us know, emailing any ideas and suggestions you have to heather@justgiving.com

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Delays in Gift Aid payments

As you may know, JustGiving automatically claims the Gift Aid on all the eligible donations made on the site.

We submit claims to HMRC every month who then process the claim and send the Gift Aid to us. This process usually takes 6-8 weeks. We then deduct the fees and we pay the funds directly to the charity’s bank account.

Our systems and processes were adjusted last year on short notice to accommodate the change to the basic rate of tax and the introduction of Transitional Relief. (If you’d like to find out how we did this then you can read about it here)

For the charities who use JustGiving the new Gift Aid rate and Transitional Relief has been claimed correctly by us for them.

However many charities have been experiencing difficulties in incorporating the new Gift Aid and Transitional Relief for their offline donations, and this has resulted in an increased number of incorrect Gift Aid claims being submitted to HMRC.

The knock on effect of this has been that HMRC have had to extend their turn around period for processing Gift Aid claims while they deal with the backlog caused by these incorrect claims.  But with the extra training and technology upgrades they’ve been putting into place this is expected to only be a short term measure.

So, if your charity is experiencing a delay with a Gift Aid claim for donations made through JustGiving then please be reassured. The claim will have been submitted correctly, we are in regular contact with HMRC about the issue and we’ll make the payment through to you as soon as HMRC are able to process the claim.

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