Archive for Clinic

Email 101

Clinic2
Back in the springy haze of March, I wrote a little post about email.

Emailing your friends is still the bread and butter of winning at online fundraising. Sure, there are lots of other ways you can alert people to a Justgiving page, what with the emergence of Facebook apps and widgets and so on and so forth. Email is still kicking referral posterior though, and here’s why:

Emailmap

It’s important to recognise the concept of direct and indirect asks, and the differences they can make towards smashing your target. As I mentioned in the previous post about email, it’s super-important to break people up into groups and change the message content accordingly.

You can even use different methods for different groups. Many JG’ers call close friends and family about sponsorship first, or speak face-to-face, and then follow it up with an email reminder in case they forget the url.

You can then follow it up with group emails to everyone at work and your other friends and family you might not see as often (that guy from uni whose name you’ve forgotten, and Uncle Bob, for example).

Once everyone’s been directly asked, that’s when all the Facebook / MySpace / blog widget action can start kicking into gear.

I’ve got loads of Facebook friends whose email addresses I don’t have to hand, but I can send them all a nice link to a JG page by building a new group, or adding the Facebook app to my profile.

Purely adding the app on its own without an ask can spur curiosity from folk you don’t speak to that often, or Facebook ‘friends’ who you’d have difficulty classifying as a proper friend. You never know, if your personal message is good enough and they’ve forgiven you for that time you broke their xbox/kissed their sister/appeared as an extra on Eastenders, then they might sponsor you.

It’s their choice, and that’s the whole point. If it’s a great cause, and it’s visible to enough people who have at least a passing recollection of who you are, it can all help towards raising those vitals funds. There’s plenty of time too, you can keep updating things on networks and help build a story around what you’re doing. It not only provides a nice history of what you did, but it’s something to follow for everyone that knows you.

Have you got any tips on how you’ve managed asking everyone for sponsorship? Share it in the comments or email me.

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How to Raise More Money

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It’s high-time for some tips. Everyone loves tips.

New readers might not have found the Clinic series we did earlier on in the year, which gives an insider’s view on raising funds effectively on Justgiving.

It’s especially useful for those out there who’ve got hefty targets to hit, but I think it’s fair to say every fundraiser wants to do their best and there’s some pretty nifty techniques on how to maximise the cash with the minimum amount of stress.

Check out the clinic category here, some of the topics covered include using widgets and RSS feeds, choosing a good URL, printing stuff out to give to your friends and lots more.

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JG:Clinic part 9 – Tell All Your Friends to Tell All Their Friends

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We’re loving the way that widgets are being adopted. The days of depending on email to make the ask are clearly numbered. The best part is, widgets can help to inform people you don’t necessarily know that well. You can ask your friends to host a widget for you or forward on an email to other groups who might be interested.

Andrew and Natalya’s website has been cropping up regularly. They’re encouraging all of their fellow bloggers to host their JG Widget and even mirror the required code on their own site:

Rose

I asked Natalya how it’s been going. Here’s what she said:

‘At the moment we have around 30-40 blogs and websites that show the widget for us. It’s encouraged a lot of people to view our site and the Justgiving page which is excellent’.

So that means they’re getting bonus clickthroughs from here, here, over there, somewhere else, other places and lots more besides. Brilliant work.

You don’t have to blog though, you can just ask directly on your page, like Yvonne has for her London Marathon page:

Yvonne

It all works, and it all drives extra traffic to your fundraising page. This ultimately results in more donations, so give it a go!

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JG:Clinic part 8 – Badge Your Email Signature

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Ever since we launched the widget, lots of you have been asking for something to put in your email signature. Widgets work on websites and blogs, but not in email signatures. However the badge works in your email signature in Outlook.

I’ve made a short video to show how it’s done. You start off by clicking on ‘Share this page’ near the top of the Justgiving fundraising page you want to share, then follow the video’s instructions:

A few points:

- If your work email has got super-draconian security settings (i.e. you’re not allowed to change your own signature and it’s managed by some chap in the IT dept), then you might not have access to do this.

- The same goes if you’re on a networked system like Citrix.

- Webmail. Now I know some webmail services do support HTML signatures, so why not have a play around with the code. If you get it working in Hotmail, Gmail, AOL or any of the others then let me know and we can share the knowledge with everyone else.

- Outlook 2007. At the moment our badges don’t work in Outlook 2007, so the best solution for now is to follow our tip below:

What if the badge isn’t working in your email system? Just type your Justgiving web address in your signature, with a message asking for support – it’s simple but effective.

Have fun!

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JG:Clinic part 7 – Using the Social Web

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So you already have a Justgiving page. That’s a great start but there are lots of other websites that can help your fundraising further. The best thing about the new social web is that all the individual services can work together to help you. Take a look at this lovely diagram:

Mindmap3

A Justgiving page can be a starting point for an entire education about your fundraising. In the personal message section you can hyperlink to everything if you want to: your blog, flickr account, YouTube videos and everything else inbetween. The best part is, you can track the activity on all of these by subscribing to all the various RSS feeds.

The easiest way of doing this in our opinion is to set your browser homepage to Netvibes, Pageflakes or Google Personalised. My current favourite is Netvibes. Here’s a shot of a demo page I built:

Netvibes

Click to go large

Clockwise from top right: Our MySpace comments, our blog, the FG blog, Justgiving tags on del.icio.us, our flickr stream and finally three fundraising pages that I’m keeping an eye on.

The beauty of RSS is being able to pull in all the content I want and put it where I want it, without having to visit all of the sites individually. It’s easy to set up and much more convenient.

So are Justgiving users doing this? Yes. Have a look at Jeremy’s blog. He has got everything and his fundraising page and blog work together seamlessly to keep all of his readers and sponsors up to date with his challenge. Follow his example and you’ll spend less time chasing up your data, and your sponsors will feel more connected to your event.

Let me know if you’re using other websites to promote your Justgiving page.

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