Charity resources – documents
Below are some documents you can print off to use whenever you need to. They give you information about how the site works and step-by-step guidance on how to use it.
Please have a look and print one off to keep handy, and even to help you train your colleagues.
Finance information:
- Find out how and when you get paid, Gift Aid information and what our fees are:
Justgiving Finance Information
- See the time frame from when donations are made on the site to when they (and any Gift Aid) are paid to you:
flow diagram showing how payments work 
Charity Account Help:
- Step-by-step help on how to create all our most frequently used reports:
- An explanation and guide on how to add your own custom codes;
