Justgiving finance information
Find out about Justgiving payment processes
If you would like to find out exactly how the payment processes work on Justgiving, please take a look at the file below:
Justgiving Finance Information
You can also download a PDF that shows you the time frame from when donations are made on the site to when they (and any Gift Aid) are paid to charities:
Download how_justgiving_payments_work.pdf
How to change your bank account details
If you need to change the bank account that we pay donations into, please fill out the form below, include a covering letter and your original bank statement and send it to:
Justgiving Finance Team,
6-7 St Cross St,
London,
EC1N 8UA
We need your original bank statement to verify that the bank account is for your charity, and we’ll return your statement by post.
How to change your Direct Debit details
Or if you need to update or change the Direct Debit that pays for your subscription, you can do the same with the following form:
